Become a CSO

Our Child Safety Officers all have one thing in common — they're driven by an aspiration to make meaningful change to the lives of vulnerable children and young people.

Being a Child Safety Officer can be difficult. Sometimes, you need to make tough decisions with families to help them overcome hardships so they can care for their children in safe, loving and stable homes. You're working with families in crisis, or who have lost their way and need support.

But it's also uplifting, especially on those days when you realise you've made a positive difference to a child's life.

To be a Child Safety Officer, you need to be curious, confident, resilient and willing to walk beside parents, helping and encouraging them to change their lives for the better, and be safe in their culture. You'll also need to be prepared to step in when children and young people need protection.

We encourage people of all ages, abilities, genders and ethnicities to join our department as a Child Safety Officer. We believe that fostering an inclusive workplace culture where our employees are valued and recognised for their unique qualities, ideas and perspectives, helps us provide better services to the communities we serve across Queensland.

We're looking for people who have a deep sense of service to the community and are inspired by the opportunity to make genuine and positive changes with vulnerable children and families so they can thrive.

If you have the passion and commitment for child protection work, you can be anything you want to be in our department. If you're ambitious, then this department is the place for you.


If you're interested in working with children and families and helping to lift them up so they can live a life that's free of trauma, then this is absolutely the place for you. Because I don't think that the families we work with are somehow other than us, they are all of us.

Deidre Mulkerin — Director-General

Why you'll love working with us

We help make positive change

Our Child Safety Officers often say it's a privilege to help families during critical times of their lives. Yes, it's hard but it's also rewarding when vulnerable families get the support they need to make positive changes.

We all work together

You'll be part of a truly supportive team with resources, training and team leaders to provide mentoring and guidance with making case-work decisions.

We're flexible

We offer a range of incentives to help balance work and life, whether it's working from home, working part-time or having flexible start and finish times.

We're innovative

We listen and are genuinely open to new ideas. If you have ideas about how we can do things differently, we're open to hearing what you have to say so we can continuously improve services to our communities.

We offer lots of opportunities for career progression

If you're ambitious, our department is the right place to be because we support career progression. You can start as a Child Safety Officer and progress to more senior positions. In fact, quite a few of our senior executive leaders began their careers as Child Safety Officers!