Get help
There’s no shame in seeking help. When you call the Elder Abuse Helpline, trained staff can talk through your concerns in a safe, respectful, confidential conversation that can help you with advice about your situation and provide information about other help available. All of this is done on your own terms.
Elder Abuse Helpline
Find out what the helpline does and doesn't do, about making a call and what you might need.
Start a conversation about elder abuse
Identify the ways you can help someone experiencing elder abuse through conversation.
Emergency and support services
Find information about services to help people who have experienced, or are experiencing, elder abuse.
- Last reviewed
- 11 June 2021
- Last modified
- 14 June 2023
This work is licensed under a Creative Commons Attribution 4.0 International (CC BY 4.0) licence
Respect, dignity, being safe.
The simple things people of all ages have a right to.
✔️ I choose how my money is spent
✔️ My will reflects my wishes
✔️ I am treated with respect by those close to me
✔️ I decide what happens in my home
✔️ I feel safe
✔️ I can access the things I need
✔️ I can talk to someone I trust
✔️ I am free to be with who I choose
✔️ Decisions about my life consider my wishes and best interests
If one or more of these statements aren’t true for you, or an older person you know, help is available.
Elder Abuse Helpline
Free, anonymous and confidential assistance, 9am–5pm, Monday to Friday
- 1300 651 192 (Queensland only)
- (07) 3867 2525 (rest of Australia)
This helpline is funded by the Queensland Government and operated by UnitingCare Community.
An experienced and trained operator will talk to you about your concerns and provide referrals to the relevant support services.
In an emergency, call triple zero (000).