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About us

About us.

Our department Learn more about the Department of Child Safety, Seniors and Disability Services.
- Director-General
- Structure
- Our legislation
- Corporate publications Find out about our corporate publications, such as our Annual Report and Strategic Plan.
- Governance committees
- Partners Find out who we partner with to deliver our services.
  - Child and family Find out who we partner with to deliver child and family services.
    - Our community partners Non-government organisations work in partnership with Child Safety Services to deliver services or programs to children, young people and families throughout Queensland.
    - Our government partners The Director of Child Protection Litigation is an independent statutory agency in the Department of Justice and Attorney-General portfolio established to make decisions as to which matters will be the subject of a child protection order application and what type of child protection order will be sought, as well as litigate the applications.
    - Child safety licensing Incorporated organisations delivering placement services to children subject to statutory child protection intervention are required to be licensed.
    - Resources and publications
  - Youth
  - Information sharing Information about sharing information between organisations and services.
    - Youth Justice
    - Child and family
  - Recordkeeping requirements for non-government organisations
- Funding, grants and investment Find out about current funding, grants and investment opportunities.
- Right to information Find out about our approach to providing the community with greater access to information.
  - Publication scheme The publication scheme describes and categorises information routinely available from us.
  - Disclosure log The Right to Information Act 2009 requires agencies to publish information and documents on RTI disclosure logs.
    - Applications received prior to November 2020
    - Documents accessed prior to November 2020
  - Information privacy
- Regions
Our Minister
Performance and evaluations Evaluation of the department's services and programs, and information about performance.
Research
Reviews and inquiries Read about our departments reviews and inquiries.
- Queensland Residential Care Systems Review
- National approach to child protection
- Queensland Government Response to the Royal Commission into Institutional Responses to Child Sexual Abuse The Queensland Government response to the Royal Commission was tabled by the Premier in Parliament on 15 June 2018.
  - Truth, Healing and Reconciliation Taskforce
    - Taskforce members
  - National Redress Scheme in Queensland
- Queensland Government response to the death of Mason Jet Lee

Our work

Information about our department's programs of work.

Child Safety Information about our child and family services, including protecting children, adoption, foster and kinship care, child safety, children and young people in care.
- Protecting children Understand child abuse and its types including child sexual abuse. How to prevent and report child abuse. How we respond to reports of child abuse. Read the Child safety practice manual.
  - Child abuse
  - Child sexual abuse
  - Preventing abuse Most people want to love and care for their children, but parents can harm their children when stress, tiredness, lack of skills, information or support combine to make the pressures of caring for them overwhelming.
    - Protecting children from harm
    - Prevention and early intervention
  - Report child abuse Find out how to report child abuse.
  - Respond to child abuse The department is the lead child protection agency in Queensland and is required by law to ensure that children and young people are safe from abuse, neglect and harm in their homes.
  - Child Safety Practice Manual
- About child protection Learn about child protection, how to report and refer concerns, what is mandatory reporting, rights of parents, roles and responsibilities, improving care and post care for children and young people, child protection legislation and history, efficient and accountable system, access the child protection guide.
- Aboriginal and Torres Strait Islander families Learn how we are addressing the over representation of Aboriginal and Torres Strait Islander children in care.
- Children and young people in care Learn about your rights as a child or young person in care, how to express your views and opinions, and who to contact if you need help or support.
- Foster and kinship care Learn how to how to become a foster carer and access resources and training if you are already a foster carer.
  - Children and young people in care information
  - Foster and kinship carer information
  - Become a foster carer
  - Become a kinship carer
  - Foster and kinship carers of children with a disability
  - Training Find out about ongoing training that is provided to existing foster and kinship carers.
    - Foster carer training Our department is committed to providing training for foster carers to support the development of the skills and knowledge required to provide quality care to children and young people in out-of-home care.
      - Foster carer training guidelines
      - Getting ready to start training
      - Learning journal
      - Starting out training Following initial approval as a foster carer, our department or licensed care service providing support to the foster carer will ensure that each foster carer has an individualised learning plan, recorded as part of their Foster Carer Agreement.
        Training modules
        Water safety awareness
        Hope and healing
      - Caring for Aboriginal and Torres Strait Islander children
      - Continuous learning Continuous learning is flexible and based on the foster carer's specific learning needs.
        Carer skills gateway
        Trauma Responsive Practice in Education
      - Acknowledgements
  - Family-based care resources and publications
  - Contacts Access contact information for the Foster and Kinship Carer Support Line, community foster care agencies, Aboriginal and Torres Strait Islander foster care agencies, and peak bodies and advocacy groups.
    - Community foster care agency contacts Foster care community agencies contact information
    - Aboriginal and Torres Strait Islander community controlled foster and kinship care services
    - Peak body and advocacy group contacts
- Parents and families Find out how we can assist parents and families raising children and what support is available when your child is in care.
  - Early support for all parents and families
  - Report abuse
  - Responding to child abuse
  - Ongoing intervention Ongoing intervention occurs when we need to provide support and assistance to a child or young person and their family to meet their protection and care needs.
    - Case planning
      - Service referrals
    - Support service case
    - Intervention with parental agreement
    - Aboriginal and Torres Strait Islander peoples We are committed to working in partnership with Aboriginal and Torres Strait Islander communities to keep Aboriginal and Torres Strait Islander children and young people safe within their own families and communities wherever possible. Find out how we do this.
      - Aboriginal and Torres Strait Islander Child Placement Principle
      - Making active efforts
      - Independent person When Child Safety is making an important decision about an Aboriginal or Torres Strait Islander child, the child and the child's family have a right to have a say and to have an independent Aboriginal or Torres Strait Islander entity for a child (independent person) help make sure their voice is heard.
        Children and young people information
        Families information
        Independent persons information
    - Child Protection Order
    - Family group meetings
    - Court processes
    - Parents and families of children in care with a disability
    - Contacts
- Adoption Explore the process of adopting a child in Queensland and the changes made to the Adoption Act 2009 in 2016.
  - Resources and publications
- Disability supports and NDIS Find out how a child or young person in care with disability can get access to disability supports.
- Child safety service centres
- Resources and publications
  - Family Group Meeting Convenor Handbook
Seniors Queensland Government support for seniors including information, support and services, age-friendly communities, elder abuse prevention and awareness and events.
- Information, support and services for older people
- Queensland: an age-friendly community Information about the Queensland Government's vision to build an age-friendly state.
  - Queensland's age-friendly future
  - Strategy and reporting
  - Advancing Queensland: an age-friendly community grants program
  - Age-friendly toolkit Our toolkit is your go-to guide to bringing age-friendly initiatives to life in your community. It is a learning resource to help community organisations, businesses and local government include age-friendly concepts in their work and to contribute to building an age-friendly Queensland.
  - Resources
  - Residential Transition of Older Queenslanders
  - B.OLD short films Learn more about this fun initiative designed to challenge negative perceptions about ageing.
    - Watch the 2021 B.OLD short films
    - The 2019 B.OLD films
  - Seniors Month
- Elder abuse awareness and prevention
- Grandparents Day
- Ministerial Seniors Roundtable
Disability services Learn more about Queensland Government support and services for people with disability, their families and carers.
- Our role in disability
- Disability Royal Commission
- Accommodation, Respite and Forensic Services Our department is currently operating under a Bilateral Agreement between the Commonwealth of Australia and Queensland on the National Disability Insurance Scheme.
  - Accommodation Support and Respite Services AS&RS offers support with daily living for people with a primary diagnosis of an intellectual disability who have standard or high-support needs.
  - Forensic Disability Service
- Disability worker screening
- Australia's Disability Strategy 2021-2031
- State Disability Plan Find out about Queensland's State Disability Plan.
- National Disability Insurance Scheme The National Disability Insurance Scheme (NDIS) is now fully operational in Queensland and is how eligible Queenslanders with disability are accessing the services they need to live an ordinary life.
- Positive Behaviour Support and Restrictive Practices Understanding Positive Behaviour Support.
- For disability service providers Information and resources for Disability funded non-government organisations.
  - Contracting with us
  - Comprehensive Health Assessment Program (CHAP)
- Queensland Disability Advisory Council The Queensland Disability Advisory Councils is a key channel for advice to the Minister on a range of disability and related matters that affect the broader community.
  - About the council
  - Membership and role of the current council
- Preventing and responding to abuse, neglect and exploitation Information about preventing and responding to abuse, neglect and exploitation.
  - Identifying abuse, neglect and exploitation Information about indicators, signs and risk factors.
    - Indicators and signs
    - Risk factors
  - Preventing abuse, neglect and exploitation Information about values, key features and preventing abuse and exploitation.
    - Values and key features
    - Preventing abuse and exploitation
  - Responding to abuse, neglect and exploitation
  - Evaluation and audit Information about ways of evaluating abuse, neglect and exploitation prevention measures and includes a self audit tool.
    - Ways to evaluate measures
    - Creating a learning environment
  - Key agencies
- Disability Services Act 2006 The Disability Services Act 2006 took effect on 1 July 2006.
- Guide, hearing and assistance dogs Information about guide, hearing and assistance dogs.
Carers Information about support and services available for Queensland carers.
- About carers
- Support and services for carers
- Queensland Carers Advisory Council The Queensland Carers Advisory Council helps ensure carers have a voice in government decision-making processes.
- Carers Action Plan
- Initiatives to support carers
- Publications and resources
Queensland Government concessions
Human Services Quality Framework Quality assurance requirements for service providers in Queensland.

Careers

Find out how you can join us and what career paths are available in our department.

Child protection We employ across a variety of child protection roles, from Child Safety Support Officers to Senior Practitioners.
Disability services Information about the range of career opportunities available within the department.
- Residential care officer
- Benefits of working with us
How to apply

News and updates

Read our latest news items.

Contact us

Contact the department.

Department contacts
- Child and family contacts Child and family contacts.
  - Child safety service centres Child safety service centres contact details.
  - Regional offices
Compliments and complaints
- Public Interest Disclosure
Social media
Community guidelines We share relevant information and engage with Queenslanders on a number of social media accounts. Please check the community guidelines for the accounts you wish to follow before posting.
- Child and Family Queensland
- Queensland Seniors
How you can get involved

Search

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