Join our team

At AS&RS we focus on supporting people with an intellectual disability to live a rewarding life as independently as possible.

We value strong partnerships and relationships with our participants, with a special emphasis on establishing and building trust. Our focus is on our participants and their needs, interests, choices and rights.

If you have a passion for working in human services and are interested in what we have to offer check out the current opportunities within our service.

We offer a number of different positions from Residential Care Officers (RCO), Direct Support Team Leaders, Team Leaders, Rostering and Payroll Officers as well as other administrative roles. Career advancement opportunities exist across all positions.

AS&RS has an experienced, well-trained and dedicated workforce of RCOs.

Working as an RCO (Disability Support Worker)

The role of a Residential Care Officer (RCO) has many intrinsic rewards. As an RCO you will provide day-to-day assistance and services to people with an intellectual disability by ensuring that the person's emotional, social, financial and physical well-being needs are being supported to a high standard.

As an RCO you will ensure that people with an intellectual disability live in an environment which is least restrictive of their freedom and promotes community inclusion. RCOs focus on participant goals and outcomes and use support systems that reflect individual needs.

Work is undertaken within a typical AS&RS household where 2 to 4 people share their home and are supported by a team of RCOs working a 24-hour roster. RCOs work an 80 hour fortnight within a flexible shift rostering system.

In return for your interest and dedication to people with a disability, you will be rewarded with:

  • award wages that include shift allowances, penalties and other allowances such as meals and clothing as they apply under the Award for Operational Employees in Disability and Forensic Services - State 2016
  • flexible shifts
  • excellent job resources and personal development opportunities
  • 2 weeks of paid induction and upon successful completion of induction up to one week of paid service centre training
  • access to QSuper for superannuation, life and illness insurance
  • access to Accumulated Time Work (ATW) of 13 days per year
  • accredited training provided by a registered training provider
  • 5 weeks per year of vacation time when working full shift rotation.

If you're looking for a rewarding and challenging role and know you can make a difference in the lives of people with an intellectual disability phone one of our service locations.

It is highly desirable that all employees continue to be vaccinated against COVID-19 in line with health advice and their own personal circumstances.

The department will continue to comply with any future public health requirements and consider recommendations from government authorities in relation to COVID-19, in order to ensure the health and safety of the department's employees and participants. Mandatory COVID-19 vaccinations are not required for Residential Care Officers unless in the future there is a need to change the policy position following a review and consultation process.

National Disability Worker Screening is a mandatory requirement.

Recruitment - Casual RCO (Disability Support Worker)

Casual Residential Care Officers (RCOs) in the department provide care and support for people with disability. They also work with other health professionals to maximise the individual's physical and mental wellbeing as well as promoting independence and community participation.

Each year the department runs a minimum of four casual RCO recruitment intakes.

2024 casual RCO Recruitment Campaigns.

CampaignAdvertising dates in Smart Jobs and Seek
3Fri 7 June to Fri 21 June (2 weeks)
4Fri 6 Sept to Fri 20 Sept (2 weeks)

Getting as much information as possible before you apply online is important. Make sure you take time to look over the role profile and frequently asked questions (FAQs). When the advertising period commences go to Smart Jobs website and type “Disability Support Worker” in the search field to apply online.

2024 (campaign three) Casual RCO Recruitment Campaign
Possible locations: Townsville, Rockhampton, Maryborough, Redcliffe, Sunshine Coast, Nundah, Oxley, Loganlea, Gold Coast, Ipswich and Toowoomba

StepStageCampaign four Dates
1Advertising periodFri 7 June - Fri 21 June 2024 (2 weeks)
2Application screening:
cover letter and resume.
Fri 7 June - Fri 28 June 2024
3Shortlisting, Interviews, Reference checksFri 1 July - Fri 19 July 2024
 PFA/CPR checks 
 VEVO and Medical checks (if applicable) 
5NDIS Worker Screening ClearanceMon 22 July - Thurs 25 July 2024
6Email sent regarding successful/unsuccessful to induction outcomesWed 31 July 2024
7Attendance at induction program

Upon success at interview & NDIS workers screening clearance:
you will be invited to attend a two-week (paid) induction program.
Upon successful completion of induction, further (paid) service centre training
attendance is required (up to 5 days)
Induction and service centre training dates fall between the period 12 Aug - 6 Sept 2024
(please note these dates are subject to change).

Successful completion of all seven steps results in an appointment to casual Residential Care Officer.

For further information regarding Casual RCO recruitment, please contact the RCO Recruitment team on

Casual Residential Care Officer Recruitment 2024

Expression of Interest 2024 If you share our passion and values to build partnerships and relationships in an environment based on trust then you may be the person we are looking for!

Express your interest

Current jobs

Find out more information about available jobs in AS&RS on Queensland Government Smartjobs.

Download documents

Residential Care Officer FAQs

(PDF, 257 KB) (DOCX, 422 KB)

Casual RCO Applicant Information

(PDF, 283 KB) (DOCX, 433 KB)

Casual RCO Role description

(PDF, 359 KB) (DOCX, 675 KB)