HSQF news and updates
28 October 2024
Human Service Quality Framework (HSQF) Quality Framework Version 10.0 – no updates to User Guide – Certification.
On 28 October 2024, a new version of the Quality Framework Quality Framework Version 10.0 with critical updates was released and published on the HSQF website .
The updates made in the Quality Framework Quality Framework Version 10.0 are:
- Update to funding thresholds for 2024-2025
- Updates to website links
- Updates to investment specification references and service type alignment.
Full details of the updates and changes are shown in the Version 10.0 Amendments – Quality Framework Version 10.0 Amendments – Quality Framework , which is also available on the HSQF website.
For organisations under certification, please note there have been no updates made to the HSQF User Guide - Certification HSQF User Guide - Certification and Version 9.0 remains in effect.
1 February 2024
Human Service Quality Framework (HSQF) Quality Framework Version 9.0 and User Guide – Certification Version 9.0
On 1 February 2024, new versions of the Quality Framework Quality Framework Version 9.0 and User Guide – Certification User Guide – Certification Version 9.0 were released and published on the HSQF website.
The key updates made in the Quality Framework Quality Framework Version 9.0 are:
- Updates to department names and website links
- Updates to investment specification references and service type alignment
- Update to funding thresholds for 2023-2024
- Addition of Other (Toth) service demonstration requirements
- Clarification around process for inclusion of out-of-scope services.
Full details of the updates and changes are shown in the Version 9.0 Amendments – Quality Framework Version 9.0 Amendments – Quality Framework , which is also available on the HSQF website.
For organisations in-scope of HSQF certification, a number of changes have been made to the previously published User Guide – Certification Version 8.1, with the key updates in the HSQF User Guide - Certification HSQF User Guide - Certification Version 9.0 being:
- Updates to department names, terminology, definitions, legislative and policy references
- Inclusion of vehicle safety requirements for child protection placement service providers
- Website link updates
- Some layout and formatting changes
- Update to publication date for Version 9.0.
Full details of the updates and changes are shown in the Version 9.0 Amendments – User Guide - Certification Version 9.0 Amendments – User Guide - Certification , which is also available on the HSQF website.
The Self-assessment workbook for certification organisations Self-assessment workbook for certification organisations has been updated to align with HSQF User Guide – Certification HSQF User Guide – Certification Version 9.0. The document is provided in a Word and PDF version for use by organisations.
Please advise relevant personnel of these updated documents.
For organisations in-scope of self-assessment only against the HSQF, please contact your departmental contract officer with any questions.
This work is licensed under a Creative Commons Attribution 4.0 International (CC BY 4.0) licence