Queensland Seniors

The Queensland Seniors Facebook page is managed by the Queensland Department of Child Safety, Seniors and Disability Services.

Reporting elder abuse

If you are experiencing elder abuse, or suspect that an older person is being abused, it is important to know that help is available.

  • In an emergency phone the police on triple zero (000)
  • Call the Elder Abuse Helpline (9am–5pm, Monday to Friday) for free and confidential advice for anyone experiencing elder abuse or who suspects someone they know may be experiencing elder abuse.
    Phone: 1300 651 192 (Queensland only) or (07) 3867 2525 (rest of Australia).

For privacy reasons, we recommend calling the Elder Abuse Helpline or Police. Staff at these services are professionally trained and they are skilled in dealing with information about harm or risk of harm to older people.

Comments guideline

This is an open forum and we encourage everyone to participate in constructive conversation about themes relevant to Queensland Seniors. This is a supportive, online community, built on courtesy, kindness and respect.

We monitor this page from 9.00 am to 5.00 pm (AEST) Monday to Friday to ensure our community members are not exposed to offensive language, discrimination or manipulative and predatory content.

We encourage you to share your views. We remove content that breaches any of the following guidelines. This includes text, graphics, video, GIFs, links and any other content which is posted to the page.


  • No profanity, obscenity or vulgarity
  • No political content such as comments and links
  • No content that could be considered prejudicial, racist or inflammatory
  • No posts that divert conversations away from the topic or are deliberately antagonistic
  • No gratuitously violent or sexually explicit content, or offensive terms and imagery
  • Do not defame an individual or group of people
  • Do not name call and/or make personal attacks
  • Do not repetitiously post a single comment on a single post, or a number of posts
  • Do not post unintelligible content
  • Do not falsely represent another individual, organisation, government or entity
  • Do not infringe copyright or intellectual property rights
  • Do not disclose personal information that identifies an individual - including the commenter (e.g. email addresses, phone numbers or private addresses)
  • Do not identify a person who has experienced elder abuse or any party involved in a Domestic Violence Order.
  • Do not identify department or support service staff
  • Do not promote a commercial product, service, business, company or organisation.

If a comment causes us to be concerned for the welfare or safety of an individual, we will respond via private message with information about options for addressing those concerns.

We reserve the right to update this policy at any time.

Repeated violations of these guidelines may result in the denial of access to this page.


All content published on the Facebook web platform is governed by Facebook's privacy policy. As users agree to these conditions by registering as a Facebook user any content published on the Facebook website or app, is subject to Facebook's terms and conditions which override the Queensland Government's Privacy Policy. As the department cannot be held responsible for content you choose to share on this page, to protect your privacy we recommend you do not disclose personally identifying information about yourself or others.

Comments posted and messages received through this page may be archived by the department for recordkeeping purposes.

For further information or questions please contact socialmedia@cyjma.qld.gov.au.