Department contacts
Office of the Director-General
- Postal address
- PostLocked Bag 3405 BrisbaneQld4001
- Phone
- Work13 QGOV (13 74 68)
- dgoffice@cyjma.qld.gov.au
Subpoenas
For information regarding the service of subpoenas, please contact the Subpoena and Administrative Release Team on (07) 3097 5603 or subpoena@cyjma.qld.gov.au.
Minister's Office
- Postal address
- PostLocked Bag 3405 BrisbaneQld4001
- Phone
- Work07 3008 3700
- Emai
- cssd@ministerial.qld.gov.au
Media enquiries
Child and Family Services
If you suspect a child is experiencing harm, contact Child Safety to report suspected child abuse. The contact point you choose will depend on:
- the service you need
- the time you make contact with us.
You can contact Child Safety during business hours via:
- a regional intake service, if you have concerns for a child and suspect a child is being harmed or may be at risk of experiencing harm in the near future
- a child safety service centre.
- a regional office.
You can contact the Child Safety After Hours Service Centre (freecall 1800 177 135) outside of usual business hours. They provide a range of services to current Child Safety clients, are the contact point if you are concerned that a child has been harmed or may be at risk of harm, and provide support for foster and kinship carers.
- Address
- Work111 George Street BrisbaneQld4000
- Postal address
- PostLocked Bag 3405 Brisbane Qld4001
- Phone
- Work1800 811 810 or 13 QGOV (13 74 68)
Persons with a hearing impairment
- TTY
- X-TTY(07) 3012 8655
Foster and kinship carer support line
The Foster and kinship carer support line (1300 729 309) provides foster and kinship carers with access to 24/7 support.
Find other contacts for foster and kinship care including community foster care agency contacts.
Adoption Services
- Address
- WorkLevel 11, 127 Creek Street BrisbaneQld4000
- Postal address
- PostLocked Bag 3405 BrisbaneQld4001
- Phone
- Work(07) 3097 5100 or free call 1800 647 983 (Queensland only)
- Fax
- Fax(07) 3097 5101
- ads@csyw.qld.gov.au
Seniors contacts
- Address
- Work111 George Street BrisbaneQld4000
- Postal address
- PostGPO Box 15397 City EastQld4002
- Phone
- Work13 QGOV (13 74 68)
- seniors@dsdsatsip.qld.gov.au
Disability Services contacts
Disability, Seniors and Carers
- Address
- Work111 George Street BrisbaneQld4000
- Postal address
- PostGPO Box 15397 City EastQld4002
- Phone
- Work13 QGOV (13 74 68)
- feedback@dsdsatsip.qld.gov.au
Disability Accommodation and Respite Services
Office of the Deputy Director-General
- Address
- Work111 George Street BrisbaneQld4000
- Postal address
- PostPO Box 3405 BrisbaneQld4001
- Phone
- Work1300 735 874
- asrs@qld.gov.au
Disability Worker Screening
- Postal address
- PostPO Box 10179 Adelaide Street BrisbaneQld4000
- Phone
- Work1800 183 690
- workerscreening@dsdsatsip.qld.gov.au
National Relay Service
The National Relay Service (NRS) can help you if you're d/Deaf or find it hard to hear or speak to hearing people on the phone. They provide a range of call services, depending on your needs and preferences. Visit the website for the list of NRS call numbers and links.
Feedback and complaints
The department is committed to providing a high level of service to our clients and we respect the right of individuals to give feedback on the department's actions, services or products.
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