Important resources such as user guides, policies and procedures, fact sheets and forms have been developed to help you understand and navigate positive behaviour support and restrictive practices in Queensland.

Not all restrictive activities meet the definition of a restrictive practice as defined by the Disability Services Act 2006 (Qld). For additional information, please contact the NDIS Quality and Safeguards Commission.

Frequently asked questions (FAQ)

Glossary and Acronyms

Online Data Collection (ODC) Portal

A service provider has an obligation to notify the department about any restrictive practice approvals by using the ODC portal.

A service provider must notify the department about any short term approvals given within 14 days, and any other restrictive practice approval within 21 days. Failure to notify the department within the required timeframe is an offence and penalties/compliance and/or breach notices may apply under relevant legislations.

Policies and Procedures

Flow Chart, Requirements and Identification Tool

Fact Sheets


Types of restrictive practices

Locking of gates, doors and windows

Respite and/or community access

Information Sharing

Short Term Approvals

If requesting physical restraint, mechanical restraint or restricting access refer to the below resources.

For matters involving containment and/or seclusion in conjunction with other restrictive practices, please contact the Office of the Public Guardian

Positive Behaviour Support - Model Plans

Review Process


Model Statements and a Guide for Families

A service provider has a requirement to give a statement to the adult and an interested person (a person with a sufficient and continuing interest in the adult) if considering using restrictive practices in relation to an adult.  

Information about what must be included in the statement and how the statement should be explained to the adult is provided below.